Jet Duty — Privacy Policy

1. Scope

This Privacy Policy applies to personal information processed by Jet Duty LLC (“Jet Duty,” “we,” “us,” or “our”) through JetDuty.com, member and partner portals, service requests, reservations, purchases, concierge activities and related communications.

2. Information We Collect

Account information

Name, email, phone number and account credentials.
Membership status, profile information and preferences.

Aircraft and aviation information

Tail number, make, model, home airport and preferred FBO.
Service history, service preferences and operational notes.

Service, travel and transaction information

READY, NOW, ONE, PRIVÉ, hotel and transportation requests.
Reservations, purchases, quotes, invoices and receipts.
Dates, locations, itinerary information and service preferences.

Website and device information

IP address, browser type, device type and website usage data.
Cookie, diagnostic and security information.

3. How We Use Information

Create and manage member and partner accounts.
Coordinate aircraft services, concierge requests, hotel stays and transportation.
Prepare quotes, process approved transactions and maintain service history.
Communicate about requests, reservations, purchases and membership.
Authenticate users, prevent fraud and protect platform security.
Improve Jet Duty services, performance and user experience.
Comply with legal and contractual obligations.

4. How We Share Information

Jet Duty does not sell personal information to advertisers. We may share information when reasonably necessary to provide requested services or operate the platform.

Aviation service providers and FBO-related providers.
Hotels, transportation companies and concierge providers.
Payment processors and financial service providers.
Cloud hosting, authentication, database and communications providers.
Professional advisers and governmental authorities where required.

Jet Duty seeks to limit provider access to information reasonably necessary to fulfill the applicable request or transaction.

5. Payments

Payment transactions may be processed by third-party payment providers. Jet Duty may receive transaction identifiers, payment status, billing information and related details needed to administer purchases, refunds, receipts and account history.

Jet Duty does not intend to store full payment card numbers on its own systems unless specifically disclosed and implemented through a compliant payment process.

6. Cookies and Analytics

JetDuty.com may use cookies, local storage and similar technologies for authentication, security, preferences, analytics and performance measurement. Where required by law, users may be offered choices regarding non-essential technologies.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain account and transaction records, comply with legal obligations, resolve disputes and protect legitimate business interests.

8. Security

Jet Duty uses administrative, technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration or loss. These measures may include authentication, access controls, encrypted communications, database security controls and role-based permissions.

9. Your Privacy Rights

Depending on applicable law, you may have rights to request access, correction, deletion, portability, restriction or information concerning certain disclosures of your personal information.

We may verify your identity before completing a request and may limit or deny requests where permitted by law.

10. Contact Jet Duty

Jet Duty LLC
Email: support@jetduty.com
Website: JetDuty.com

This policy should be reviewed by qualified legal counsel as Jet Duty expands hotel, transportation, payment, international and other regulated services.